What is this policy?

Our privacy policy is in line with current legislation and is a clear outline of how and why we use your personal information.Seven Shades Ltd are committed to protecting personal information about our customers. Ensuring we comply with our legal obligations, as well as being clear about what we do with your personal information.Key points are: 

 

  • We DONT sell your data to third parties 

  • We DO make it easy to manage your information and you can change it at any time 

  • We DO use data to help provide great customer service, which includes tailoring the information we share with you to be relevant, useful and timely 

  • We share your concern about the protection of your personal information and are committed to safeguarding your privacy. 

  • We DO use specialist third parties to process your data

 

This policy covers information we collect about you through our websites, customer service centre, events, agents or otherwise. Here for your quiet enjoyment is all the details...

What information do we collect from you?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect your data?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns.  

How do we use your information?

We will only use your personal data when legally permitted. The most common uses of your personal data are:

 

  • Where we need to perform the contract between us. 

  • Where is it necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 

  • Where we need to comply with a legal or regulatory obligations.

 

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message.Set out below is a description of the ways we intend to use your personal data and the legal ground on which we process such data. We have also explained what our legitimate interests are where relevant.All personal data is processed and stored securely, for no longer than is necessary in light of the reason for which it was first collected.  On the whole, our primary use of your information is in the following ways:

 

  • to maintain our relationship with you whilst you are a customer; 

  • to process orders and provide agreed goods and services to you; 

  • for invoicing, processing payments, account set up and maintenance; 

  • to communicate with you, including to respond to information requests /enquiries submitted and/or to obtain your feedback on our products and services; 

  • for record keeping, statistical analysis and internal reporting and research purposes; 

  • to ensure data security and to provide you with access to secure areas of our Websites; 

  • to notify you about news and changes to our products and services;to decide on and notify you about price changes; 

  • to monitor the quality of our products and services; 

  • for logistical purposes, including to plan and log delivery routes; 

  • to investigate any complaint you make; 

  • to provide evidence in any dispute or anticipated dispute between you and us; 

  • to customise various aspects of our Websites to improve your experience; 

  • to pre-complete online forms on our Websites. For example, if you have provided an address when using one service, the Websites computers may automatically fill in that information on an order form for another service;

  • as we may otherwise consider necessary to support the operation of our Websites; 

  • for fraud detection and prevention and risk management purposes;

 

Marketing

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: contact@sevenshades.co.uk.

Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: contact@sevenshades.co.uk.

  • Facebook
  • Pinterest
  • Instagram

#weareallsevenshades

#alwaysunbreakable

unnamed.png

©2020 by Seven Shades.